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ISO 9001:2015

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Multimedia University of Kenya is committed to providing high quality education, producing competent graduates and endeavors to excel in areas of Training, Research and Innovation, Extension and Consultancy Services to achieve its mandate.

In Pursuit of this commitment, the University shall comply with all applicable requirements and continually improve on its effectiveness by implementing a Quality Management Systems based on ISO 9001:2015.

The University’s Top Management shall ensure annual review of this Policy and established Quality Objectives for continuing suitability


1.Improve the student progression/completion rate from 82% to 90% by 2021.
2.Increase learning facilities by completing phase 1 of lecture halls/offices by July 2019
3.To enhance resource mobilization by 20% by July 2019
4.To enhance staff competency by increasing the staff training budget from kshs. 12 million in 2017/2018 fyr to Kshs. 13.2 million in 2018/2019 fyr
5.To implement ISO 9001:2015 QMS and obtain the certification by October 2018.