Professional Bio:

Dr. Mary Mugo is a distinguished Consultant, Author, and Senior Lecturer in Business Administration with extensive experience in strategy, governance, leadership, and organizational development. She combines strong academic credentials with senior management experience in both the public and private sectors in Kenya, as well as with multinational organizations.

Dr. Mugo has held key leadership positions, including Dean of the Faculty of Business and Economics at Multimedia University of Kenya (2016–2021) and Chairperson of the Department of Marketing & Management (2011–2015). She is currently a Senior Lecturer at Multimedia University of Kenya, where she was recognized as Employee of the Year (Teaching Staff) in 2017. She was also named Best Final-Year Student in Business Administration and Best Final-Year Student in Marketing at the University of Nairobi.

She holds a Doctor of Philosophy in Business Administration (Strategic Management) from Kabarak University, a Master of Business Administration (Strategic Management) from United States International University (USIU) with a GPA of 3.7, and a Bachelor of Commerce (Marketing) with First Class Honors from the University of Nairobi.

Dr. Mugo’s expertise spans strategic planning, strategic leadership, governance, team development, marketing, organizational transformation,  conference speaking, and school transformative talks. She has consulted for numerous prestigious organizations, including Neptune Software Ltd, Computer Revolution Africa Group Limited, Nation Media Group, Kenya School of Government, KIPPRA, Wilmar Flowers, Clinical Officers Council, Nursing Council of Kenya, and many others. She has served as a BDS expert for the NYOTA program. She is an accomplished author of six books and has published extensively in peer-reviewed journals.

Academic Qualifications:

1. Doctor of Philosophy in Business Administration (Strategic Management), Kabarak University, Kenya.
2. Master of Business Administration (Straprogram.agement), United States International University, Kenya.
3. Bachelor of Commerce, Marketing Option (First Class Honours), University of Nairobi, Kenya

Professional Memberships & Licenses:

1. Licensed Human Resource Practitioner
2. Full member, Institute of Human Resource Management
3. Full member, Marketing Society of Kenya

Research Interests:

1. Strategic Management
2. Leadership & Governance
3. Organisational Development
4. Marketing & Corporate Communication

Recent Publications:

Link: https://www.researchgate.net/profile/Mary-Mugo

1. Malitt, E., Karume, S., Mugo, M., & Bowen, D. (2025). Strategic Model for Technology Deployment Decisions (TDSDM): Evaluating the Nexus between Deployment Strategies and Performance Outcomes in Kenya’s Commercial Banks. International Journal of Research and Scientific Innovation, 12(7), 1988–2007. ISSN 2321-2705.
2. Malitt, E., Karume, S., Mugo, M., & Bowen, D. (2025). Effect of scalability of technology deployment on performance of commercial banks in Kenya. African Journal of Emerging Issues, 7(15), 17–30. ISSN 2663-9335.
3. Malitt, E. W., Karume, M., Mugo, M., & Bowen, D. (2025). The Moderating Effect of Industry Regulations on the Relationship between Technology Deployment Strategies and Performance of Commercial Banks in Kenya. International Journal of Business & Technology Studies and Research, v.7, n.1, 12 pages. ISSN 2665–7716
4. Kirobi, R. W., Mugo, M., & Onyara, V. (2025). E recruitment and Recruitment efficiency in Tier-one Banks in Nairobi, Kenya. The International Journal of Business & Management, 13(8). ISSN 2321–8916.
5. Sunday, C., Mugo, M., & Kamau, F (2025). Social Principles Within The Environmental, Social, and Governance (ESG) Framework and Their Effect on The Performance of NGOs in Kenya: A Case Study of Pursue Kenya. Journal of Research Innovation and Implications in Education, 9(3). ISSN 2520–7504(Online)
6. Muuo, E., Mugo, M., & Kiveu, M. (2025). Adaptive Organizational Culture and Strategic Performance of Public Universities in Nairobi City County, Kenya. The International Journal of Business & Management, 13(8). ISSN 2321–8916.
7. Gicharu, E. W., Mugo, M., & Kamau, F. (2024). Content marketing and performance of domestic tourism in Nairobi City County wildlife parks. The International Journal of Business & Management, 12(8), 81–88. ISSN 2321–8916.
8. Mwangi, J; Kerre, D; Mugo, M. (2023) Influence of Strategic Orientation on Performance of Commercial Banks in Kenya: A Case Study of Family Bank Limited, International Journal of Business Management, Entrepreneurship, and Innovation, 5(2). ISSN 2707-8027.
9. Basward, F; Mugo, M; Kimani, G. (2021) The Extent of Correlation Between the Budgetary Process Elements of Budgetary Control and Budgetary Participation with Service Delivery in Institutions of Higher Learning in Kenya: The Case of Multimedia University of Kenya, International Journal of Scientific and Research Publications,11(9). ISSN 2250-3153.

Books Authored

1. Mugo, M (2025): Research Made Easy: A Practical Guide From Topic Selection to Final Thesis. ISBN: 978-9914-37-114-7.
2. Mugo, M (2023): Communicate to Convert: Your Ultimate Marketing Communication Guide. ISBN: 978-9914-49-208-8.
3. Mugo, M (2021): Dissecting The Heart of Leadership. ISBN: 978-9914-40-296-4.
4. Mugo, M (2020): How to Thrive & Influence Your Workplace.ISBN:9789966139-83-2
5. Mugo, M (2019): Growing A Business Empire: How to Effectively Manage Leadership Succession for Organizational Growth.ISBN:978-9966-8214-2-3.
6. Mugo, M (2019): The Winning Strategy: How to use Strategic Planning to Build Effective Organizations.ISBN:978-9966-825-58-

Contacts:

Email: mugojemima@gmail.com | mmugo@mmu.ac.ke

Tel: +254 733 297287

Website: www.marymugo.com

LinkedIn: linkedin.com/in/dr-mary-mugo-0b07b4162